From start to finish a great experience!
It took us forever to decide on a color for our floors, but Tracy Ramirez and everyone else in the store were just wonderful and getting out of their way to help (even kept the store open on Friday night when my husband arrived late when we were picking samples out!). The samples are a good size and you can take them home and look at next to your furniture and lighting in your house, very important. The one we liked the most looked different in the promotional picture, when I pointed that out Tracy just said she would try to order us a whole box so we would have more info to go by. So we got to see a few square feet of the product in our house, which took all the guesswork out of the process!!The two employees who installed the new flooring (got hardwood out and Vinyl put in) were very friendly, quick and knowledgeable. All in all a great experience, we love the floor and get tons of compliments on it!If we ever have any other floors that need to be done we will definitely work with them again!Steffi Grandorf,